‘Use Card Id’ or ‘Use Bank & Card Id – blank Bank is OOP’
Your policy is setup with ‘Corporate Card Handling’ set to ‘Use Card Id’ or ‘Use Bank & Card Id – blank Bank is OOP’
This means the Expensify Expense has the value of the ‘CardId’ field mapped to a CorporateCardId in ‘Expensify Mapping’. The CorporateCardId mapping in ‘Expensify Mapping’ can be setup as ‘Out-of-Pocket Expense’ or as a corporate card expense.
You are getting this error because the CorporateCardId mapping is inconsistent with the Expensify Expense record.
The Corporate Card Settings are inconsistent if:
- The CorporateCardId mapping in ‘Expensify Mapping’ is set to ‘Out-of-Pocket Expense’ but the ‘Expensify Expense’ has ‘Reimbursable’ unticked
OR - The CorporateCardId mapping in ‘Expensify Mapping’ is set as a corporate card expense but the ‘Expensify Expense’ has ‘Reimbursable’ ticked
For more information see: EC Help: Corporate Credit Cards